Privacy policy & disclaimer

MyVianova Insurance (“we”, “us”) respects your privacy. This policy explains how we handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

What we collect

When you submit our contact form, we collect the information you provide: your name, email address, phone number, province, preferred language, the products you are interested in, your preferred contact method and time, and any message you choose to include.

Our calculators run entirely in your browser. Nothing you enter into a calculator is stored or sent to us unless you choose to include it in a contact request.

How we use it

We use your information only to:

• respond to your request and contact you about insurance and savings options;
• prepare quotes and recommendations, which may require sharing relevant details with insurance companies you agree to apply with;
• meet our legal and regulatory obligations as a licensed advisor.

We never sell or rent your personal information. We will not add you to marketing lists without your express consent, in accordance with Canada’s Anti-Spam Legislation (CASL).

How we protect it

Contact requests are sent to us by encrypted email through a trusted service provider. We keep your information only as long as needed for the purposes above or as required by law, and we limit access to people who need it to serve you.

Your rights

You may ask to see, correct or delete the personal information we hold about you, or withdraw your consent to be contacted, at any time. Contact us using the details on our contact page, and we will respond within 30 days.

Disclaimer

The content on this website is for general educational purposes only and does not constitute financial, tax, legal or insurance advice. Product features, eligibility and costs vary by insurer and are subject to underwriting and the terms of each policy contract. Calculator results are estimates based on the assumptions you enter and are not quotes or guarantees. Segregated fund and annuity products are insurance contracts issued by licensed insurance companies. Please speak with a licensed advisor before making any financial decision.